Update - Our partner continues to work on a fix for the issue that is causing the refresh to timeout on the Insights Client and Profit tabs. All other tabs continue to process normally. We are hoping to have an update later today with an expected ETA on the change. We will keep you posted.
Nov 25, 13:47 MST
Update - Though most of the tables in Insights have updated, we are still seeing significant delays in the client and profit tables. We continue to work with our partner to resolve these issues.
Nov 18, 17:31 MST
Monitoring - Over the weekend our partner worked on pushing through updates. We will continue to watch the effectiveness of the changes through the next few days.
Oct 28, 08:51 MDT
Update - Our software partner continues to work to resolve the data refresh delay.
Oct 25, 11:14 MDT
Investigating - We are working with our service partner to address an issue in their most recent deployment that is causing the data in Insights to be delayed in updating.
Oct 24, 17:45 MDT
Welcome to TazWorks home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in a service, a note will be posted here with details.
TazWorks
?
Operational
90 days ago
99.99
% uptime
Today
TazWorks third-party partners
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Operational
Business Intelligence Tools
Partial Outage
TazInsights
Partial Outage
TazData Connector
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Related
No incidents or maintenance related to this downtime.
Resolved -
The reports and searches tabs have been added back to the client Insights portal.
Nov 27, 14:34 MST
Identified -
Last night a change with our Insights partner caused 2 tabs in the Client Insights' portal to go away. We have identified the cause and are working to get them back in place. We anticipate a resolution this afternoon but will keep you posted. We apologize for any inconvenience.
The change is part of a group of changes aimed at improving the refresh rate of data in Insights.
This does not impact the CRA Insights portals.
Nov 27, 10:00 MST
Resolved -
We just released the update to correct the access issue with Insights. You can now use the new View Profit Tab permission to control who has access to that tab in Insights and who shouldn't have access to that tab.
Nov 25, 13:45 MST
Identified -
We have found the issue and are testing a fix currently that we hope to get out this afternoon.
Nov 25, 12:04 MST
Investigating -
As part of a change to allow the Profit tab to be optionally hidden from users accessing Insights, there was an issue created where people are reporting getting an Access Denied error when they try to load Insights. We are working to resolve the issue and will keep you posted. It is not anticipated to be a long term issue.
Nov 25, 10:44 MST